Cookie and Data Usage Policy
Last updated: March 2025
At Lumora Bright, we believe in transparency. When you visit our website, we use various tracking technologies to understand how you interact with our content and services. This policy explains what we collect, why we collect it, and how you can control it.
We're based in Thailand but serve traders worldwide. Our approach to data collection is straightforward—we gather what helps us improve your experience and nothing more.
What Are Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit websites. Think of them as digital sticky notes that help websites remember things about your visit—like your preferences or login status.
Beyond traditional cookies, we also use similar technologies including web beacons, pixel tags, and local storage. These tools work together to create a smoother browsing experience and help us understand which content resonates with visitors interested in advanced trading strategies.
Essential Cookies
These are the non-negotiables. Without them, our website simply can't function properly. They handle basic operations like security, network management, and accessibility features.
- Session management and user authentication
- Security features and fraud prevention
- Load balancing across our servers
- Form submission and error handling
You can't opt out of these because they're required for the site to work. But they don't track you across other websites.
Functional Cookies
These remember your choices and preferences. When you return to our site, functional cookies recognize you and apply your settings automatically.
- Language and region preferences
- Display settings and accessibility options
- Previously viewed content sections
- Custom dashboard arrangements
The site works without these, but you'll need to reset your preferences each visit.
Analytical Cookies
We use these to understand how people navigate our educational content about trading strategies. They tell us which articles get read completely, where visitors spend time, and which resources prove most valuable.
- Page views and session duration
- Navigation patterns and user journeys
- Content engagement metrics
- Technical performance data
All analytics data is aggregated and anonymized. We never tie this information to individual users.
Marketing Cookies
These track your visits across websites to build a profile of your interests. We use them sparingly and only to show relevant information about our trading education programs.
- Ads customization based on site interactions
- Campaign effectiveness measurement
- Conversion tracking for program enrollments
- Retargeting for educational content
You can disable these entirely through your browser settings or our cookie preferences.
How We Use Tracking Data
The information we gather serves specific purposes. First, it helps us understand which trading topics interest our visitors most. If we notice strong engagement with options strategies, we know to develop more content in that area.
Second, we track technical performance. Slow page loads or broken features show up in our analytics, allowing us to fix problems quickly. For our Thailand-based servers, this is particularly important during peak trading hours.
We also use this data to personalize content recommendations. When you've read several articles about risk management, we might suggest our advanced risk modeling resources next.
Managing Your Cookie Preferences
Every modern browser gives you control over cookies. Here's how to adjust settings in the most common browsers:
Settings → Privacy and security → Cookies and other site data. Choose from several options ranging from allowing all cookies to blocking everything.
Options → Privacy & Security → Cookies and Site Data. Firefox offers enhanced tracking protection by default.
Preferences → Privacy → Manage Website Data. Safari blocks third-party cookies automatically in recent versions.
Settings → Privacy, search, and services → Cookies and site permissions. Microsoft Edge includes tracking prevention at three levels.
Data Retention and Storage
We don't hold onto data indefinitely. Different types of information have different retention periods based on their purpose and legal requirements.
Our Retention Schedule
Here's how long we typically keep various types of data:
Session Data: Technical logs, error reports, and session information expire after 30 days. These help us troubleshoot immediate issues but aren't needed long-term.
Analytics Data: Behavioral patterns and engagement metrics stay for 90 days. This window gives us enough data to identify trends without storing information unnecessarily.
Marketing Data: Campaign performance and conversion data remains for one year. We need this timeframe to evaluate program effectiveness across enrollment cycles.
Compliance Records: Certain logs must be retained for regulatory purposes. After two years, even these are permanently deleted unless specific legal obligations require longer retention.
Third-Party Cookies and Services
We work with several external services that may place their own cookies on your device. These include analytics platforms, content delivery networks, and educational tool providers.
Important Note About Third Parties
When you interact with embedded content—like video tutorials or interactive charts—those providers may collect their own data. We carefully select partners who respect user privacy, but they operate under their own policies.
Examples include video hosting services for our trading strategy tutorials and charting tools for market analysis demonstrations. Each has its own privacy approach that you should review separately.
Your Rights and Control
You're in charge of your data. Thai data protection regulations and international standards give you several rights regarding information we collect.
What You Can Do
- Access the data we've collected about your visits and interactions with our site
- Request corrections if you spot inaccuracies in information you've provided
- Delete your data entirely, subject to legitimate business needs and legal obligations
- Restrict certain types of processing while allowing others to continue
- Object to marketing uses while permitting analytics for site improvement
- Export your data in a portable format for transfer to another service
- Withdraw consent at any time for data collection that requires your permission
To exercise these rights, contact us using the information below. We'll respond within 30 days, though complex requests might take longer.
Changes to This Policy
We update this policy occasionally to reflect new practices or legal requirements. When we make significant changes, we'll notify you through our website and update the date at the top of this page.
Minor clarifications or formatting improvements might not trigger notifications. We recommend checking this page periodically if you're curious about our current practices.
Questions or Concerns?
If something in this policy is unclear or you want to discuss your data, we're here to help. Our team reviews every inquiry personally.
Ratchaphruek, Tambon Bang Khun Kong, Bang Gruay, Nonthaburi 11130, Thailand
+66 38 397 425 info@lumorabright.com